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Verizonconnect vs FieldConnect

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FieldConnect vs Verizonconnect

Verizonconnect vs FieldConnect Comparison

FieldConnect vs Verizonconnect Comparison

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About Software

Verizonconnect
Verizonconnect is a very comprehensive field service management software, this software has been specially developed to make field operations effective. Every feature has been designed in such a way without any error that any field businessman can use it properly for his field work and manage all his work digitally. Because this software has been created to complete important tasks like tracking, scheduling and reporting in a systematic manner. The most special feature of this software is real time tracking,... Read more
FieldConnect
FieldConnect is an efficient field service management software built on modern technology that helps field businesses automate and make their services customer-centric. Its many features are very helpful for field management such as smart scheduling, real-time tracking, and data analytics, helping businesses to simplify their processes. If you are looking to create a business strategy to establish better coordination between your field employees and customers, then this software can be an ideal and excellent... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Features
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.9/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.5/5
Customer Support
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.7/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pricing Score
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.8/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Ease of Use
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Popularity
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pros

Extremely easy to use, Granular functionality for alerts, personalizable dashboards, Great monitoring features.

Capterra
Pros

Very user friendly and makes operations much easier. Great support if you run into issues or need help!

Capterra
Cons

The day to day tasks and the bulk tasks need an upgrade. Things that other platforms do VZW needs to do

Capterra
Cons

Wish it would allow us to function within our union terms, regular, overtime, doubletime rules/regulations

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pros

Great software that can generate savings and improve productivity. Weigh the costs and benefits and decide if your company can make the move to Verizon Connect, you will benefit greatly.

GetApp
Pros

Very user friendly and makes operations much easier. Great support if you run into issues or need help!

GetApp
Cons

Can’t cancel the contract even though you provide the written 60 days notice. Fraudulent billing, obnoxious customer service.

GetApp
Cons

Wish it would allow us to function within our union terms, regular, overtime, doubletime rules/regulations.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pros

Instead of needing 2 to 3 different software programs, Verizon WORK alone produces these reports.

Software Advice
Pros

FieldConnect had a very nice interface for both the user and the manager and had a seamless connection to our ERP

Software Advice
Cons

Product enhancement of certain issues. Example, more than one email address, speed of program when changing on the dashboard.

Software Advice
Cons

Not very customizable and reports were very limited. Also, some of the pay/timeclock features were limited.

Software Advice
G2 img
G2
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pros

Nothing, they suck at everything. They can't help you with anything.

G2
Pros

Field connect reduces paperwork and records all the transactions in an easy and simple way. It also helps in tracking attendance and tracking GPS.

G2
Cons

Everything sucks, customer service sucks, they can't help you at all. Worst company ever, customer service sucks and they charge you for additional devices. When you find out and try getting your money back they can’t help you at all and go around saying they will escalate the case. I was charged for 2 additional devices for an entire year. Try getting my money back, they never call me back.

G2
Cons

App design should improve. Gps tracking can be better. And need some further updates.

G2

Verizonconnect vs. FieldConnect Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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