Dispatch-Me vs FieldAware

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FieldAware vs Dispatch-Me

Dispatch-Me vs FieldAware Comparison

FieldAware vs Dispatch-Me Comparison

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3.6/5

Visit Website Dispatch-Me

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FieldAware

3.2/5

Visit Website FieldAware

About Software

Dispatch-Me

Dispatch-Me field service management software is used to manage specific small or medium businesses. Companies that provide various types of field services, such as HVAC, construction and pest control, domestic, etc. Through this software, you can know in detail about the work of the technician and the work assigned to them. This software provides you with the facility of live tracking. You can prepare work reports for your clients without any error. Apart from this, you also get the facility to store all th... Read more

FieldAware

FieldAware field service software is an advanced platform designed to address every error that businesses encounter, and is designed to operate field operations digitally. The software is ideal for small to large businesses and meets specific business requirements. The software is specifically designed to help mobile users operate the system with ease. The intuitive mobile app allows field workers to access, upload, and update data from any device. FieldAware's invoice generation system is automated, gene... Read more

Rating Comparisons

Overall

3.6/5

3.2/5

Features

3.1/5

3.7/5

Customer Support

4/5

3.2/5

Pricing Score

4.2/5

2.8/5

Mobile App

2.5/5

2.7/5

Ease of Use

4.1/5

3.5/5

Popularity

3.9/5

3.3/5

Pros and Cons

Capterra

4.1/5

3.3/5

Pros

Ahead of the leading competitors while maintaining great, affordable pricing.
Capterra

Pros

Field Locate is relatively easy for a technician to use, has a nice mobile app, and nice reporting features.
Capterra

Cons

Very poor customer service. They do not reply to complaints.
Capterra

Cons

This has gone from bad to worse. Nobody returns phone calls, emails etc. I have even called the Sales dept and can't get through to them either.
Capterra

GetApp

4.1/5

4.3/5

Pros

The best thing about this software is that it is super easy to work with, can put in notes for tech,customer,office staff, allows users to determine who they want to share the information with.
GetApp

Pros

Outstanding- will help create the system specific to our business. Continuous Upgrading the system.
GetApp

Cons

Its to easy to accidentally delete an invoice. Picture quality is horrible.
GetApp

Cons

Make a mistake a
GetApp

Software Advice

4.1/5

3.3/5

Pros

The best thing about this software is that it is super easy to work with, can put in notes for tech,customer,office staff, allows users to determine who they want to share the information with.
Software Advice

Pros

FieldAware is visually easy to read, quick to dispatch and the setup and implementation is quick.
Software Advice

Cons

Sometimes difficult to upload information for techs out in the files due to internet reception. Would be great to be able to access it at all times.
Software Advice

Cons

I least like that a team can't see their dispatch and only the Team Lead can see the dispatch. Also, the Team Lead must clock an entire team in. Sometimes team members arrive at different times, and in order for the team to know where they're going they must talk with Team Leads rather than look at their IT equipment.
Software Advice

5.0/5

4.3/5

Pros

The scheduling for the day can be displayed and navigated while simultaneously booking another job. Also the software updates in real time.
G2

Pros

You can enter in inspection information and keep records for each customer.
G2

Cons

The least helpful is the invoices get mixed up for the job displayed. If i look at an invoice then switch to a different job and look for their invoice, the last customer invoice i looked at will appear in this customer's job. It can be confusing, I have to open all invoices listed to find the one I'm looking for.
G2

Cons